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My husband is a disabled veteran and found kratom maybe 2 years ago, and we didn't like going to some of the places around here to get it. We we're almost sure we we're gonna get robed. Then by chance we found botanical city and wow . It's clean well lit and very knowledgeable staff who keep us apprised of what's new and what's not very popular. I appreciate the honest no non sense approach to business.We will keep doing business with them.


Wow! They have the best Kratom selection I've ever seen! The store is nice and clean, the owner is friendly and I never felt uncomfortable. Way better than all those head shops that are dark and dirty.


THE BEST PLACE FOR ALL YOUR CBD AND KRATOM NEEDS, HANDS DOWN! Daniel is very friendly knowledgeable about all of his products. Including pet products! Botanical city has earned my business for life. A very impressive and well run business!


Very nice, the place is well kept and staff is knowledgeable. I definitely would recommend. Earned my 5 stars.


To the guy behind the counter! Thanks for taking the time and having patience explaining the differences in CBD products. My body feels night and day different. Never shopping anywhere again!!


Friendly and knowledgeable staff and great prices! This is the place you need to go for all your kratom and cbd needs! I loved how all their products are lab tested in the USA while other places products are not.


This place is great! Huge selection, awesome customer service, friendly & knowledgeable, great location and lots of discounts as well as a hassle free customer rewards program! So glad you guys stuck it out through this past year! You guys rock! Thank you so much for being so awesome!


The best nootropics store in Medford! You can find a wide variety of unique products. Daniel has a great vibe and always shares his knowledge with us when we go in to the shop. I would highly recommend his store. Very professional!


Excellent customer service, with a wide variety of inventory! Definitely will be stopping in again.